First Group Mount Sierra Amenities

Activities

• Tour or class about local culture

Cleaning Services

• Laundry
• Daily housekeeping

Cleanliness & disinfection

• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Guest accommodation is disinfected between stays

Common Areas

• Outdoor furniture

Food & Drink

• BBQ facilities

Food & drink safety

• Delivered food is securely covered
• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized

Front Desk Services

• Luggage storage
• 24-hour front desk
• Invoice provided

General

• Free parking
• Private parking
• Parking on site
• Parking

Miscellaneous

• Lift
• Designated smoking area
• Heating
• Air conditioning
• Non-smoking throughout
• Family rooms
• Non-smoking rooms

Physical distancing

• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Pool and Spa

• Swimming Pool
• Plunge pool
• Full body massage
• Back massage
• Heated pool
• Swimming pool
• Neck massage
• Foot massage
• Massage
• Couples massage
• Spa and wellness centre
• Spa facilities
• Indoor pool
• Head massage
• Hand massage
• Indoor pool (all year)
• Spa/wellness packages

Safety & security

• CCTV in common areas
• CCTV outside property
• Safety deposit box
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Hand sanitizer in guest accommodation and key areas
• First aid kit available

Services

• Internet services
• Free WiFi
• WiFi

Transportation

• Accessible parking